Getting Started

This section helps your team get up and running with the EventX app. It assumes your event has already been created and integrated with Wavecast by the Wavecast team.

Event Manager Setup

Portal Access

• Event Managers will receive an invitation email from [email protected]

• If you don’t see it, check your spam/junk folder.

• Click Activate Role to log in or create an EventX account.

Navigation Overview in the EventX Portal

Once logged in, you’ll see several key areas:

Section	What It’s For
Dashboard	Get an overview of attendance and registration numbers.
People List	View a live list of all registrants (only in-person registrants sync from Wavecast).
Event Manager	View team members with portal access.
In-Person Check-In	Access QR code for check-in app, walk-in registration form settings, badge template and breakout session setup.
Registration Form	Customise registration fields shown during walk-in registration.

Note the integration can only be set at the main event level. Breakouts are not currently supported. Breakout check-in data is manually imported to Wavecast.

Connect the Badge Printer

1. Network Setup for the Brother QL-820NWBc

• Ensure both the printer and check-in device are connected to the same stable 2.4GHz Wi-Fi network or wired LAN.

• Dongles or portable routers are recommended for temporary venue setups.

Steps on the printer:

• Press Menu > WLAN (5/7) > OK

• Select Infra Manual Setting > OK

• Choose your network > Enter password (if required) > Press OK

2. Connect the Printer in the EventX App

1. Open the EventX app on the device.

2. Go to Settings > Printer Settings.

3. Toggle on Printer Connection.

4. Tap Search for Printers and select your Brother printer.

5. Toggle on Badge Printing.

6. Tap Test Printing to verify the connection.

🛠️ Ensure badge printing is configured in the portal beforehand, and both the check-in device and printer are on the same network.