Q: Can I reprint a badge after check-in?
Yes, if badge printing is enabled and printer is connected.
Q: Why didn’t my profile update on Wavecast?
Only empty fields are updated.
Q: How do I handle walk-ins?
Use the EventX app to add them. They will sync to Wavecast automatically when online.
Troubleshooting Tips
Brother printer can't find the network?
Check it’s on 2.4GHz Wi-Fi.
EventX App can't find the printer?
Check the printer is on 2.4GHz Wi-Fi and the same network as the check-in device.
QR code not scanning?
Check camera permissions on check-in device or use manual search.
