Importing Breakout Check-in Data

How to manually import breakout session check-in data into Wavecast.

The EventX integration only supports a single main event. If you capture check-ins for individual breakout sessions using the EventX app, these records must be uploaded manually to Wavecast after the event.

Before you begin

Download the template

• Copy Google Sheet or download CSV to prepare your data. The file must include the correct column headings for the import to work.

150B

Wavecast Users Import Template - Users.csv

Open

Prepare your data

1. Export attendee data from the EventX People List and use it to populate your file. Make sure each breakout session uses the correct Wavecast session ID in the Content ID column.

2. Mandatory fields - each row must contain the following:

• Email - user’s email address. Used to match existing users or create a new one. If the email does not exist, a new user will be created.

• Content ID - Wavecast session ID for the breakout.

• Attendance Mode - must be set to in_person.

• checked_in_at — check-in timestamp, formatted as YYYY-MM-DD HH:MM:SS (24-hour clock).

• Save the file as a CSV

⚠️ Important: The checked_in_at field must follow the exact format YYYY-MM-DD HH:MM:SS (24-hour clock). If formatting is incorrect, the import will fail.

Import on-site data

1. Go to Audience → Import in the menu.

2. Click Choose file and select your completed template (CSV).

3. Click Import users.

4. Review the Imports table to check the import is complete:

   • The system will show how many records will be created or updated.

   • Created = New user account created with email address provided

   • Updated = data updated within an existing user account

   • Click Logs to see breakdown by import row.